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EZEKIEL PHALANA
Fly Safari today hosted a dynamic Tech Roundtable in Rosebank, marking a pivotal moment in the airline’s journey toward digital transformation and innovation. The event brought together executives, technology partners, and industry thought leaders to explore how emerging technologies are shaping the future of travel.
Under the theme “AI in Action and Innovation in Flight,” the roundtable spotlighted key advancements and strategic priorities within Fly Safari’s evolving technology roadmap.
Highlights from the discussion included:
AI in Action: Real-world applications of artificial intelligence across Fly Safari’s operations, customer experience, and decision-making systems.
Tech Innovation: A showcase of pioneering solutions designed to enhance efficiency, safety, and customer satisfaction.
Strategic Tech Vision: A forward-looking blueprint outlining Fly Safari’s commitment to smart, scalable, and sustainable technology investments.
Fleet and Route Update: Insights into the airline’s latest fleet optimisation strategies and upcoming route expansions.
Enhanced Self-Service Features: Introduction of next-generation digital tools empowering customers with seamless booking, support, and travel management experiences.
“Technology is the runway to our future,” said,Kirby Gordon FlySafair CMO. “From AI-driven insights to intuitive self-service platforms, we’re reimagining every touchpoint of the customer journey to make travel simpler, smarter, and more connected.”
The Fly Safari Tech Roundtable 2025 reaffirmed the airline’s mission to leverage innovation as a catalyst for growth, sustainability, and excellence in service delivery. With its bold strategic tech vision, Fly Safari is setting the course for a future where innovation takes flight.
About Fly Safari
Fly Safari is a leading regional airline committed to delivering safe, efficient, and customer-centric travel experiences across Africa. Through continuous innovation and a passion for service, Fly Safari connects people, places, and possibilities — one flight at a time.